Ordering Information

This online store uses Kibo Commerce to manage their order fulfillment. The Kibo name assures you that your online shopping experience will be convenient, professional, and secure.

Place Orders and Pay Online

The Kibo shopping service makes it easy to find and order the special products you need. When you order and pay online, our intelligent system immediately starts working to ensure that you receive your products as soon as possible.

Kibo accepts payment by Visa, MasterCard and American Express.

COD orders are not accepted.

Kibo does not accept credit card numbers delivered by email. You should never send credit card numbers by email, as this is not a secure practice.

Sales Tax

Tax will be applied to your order if it is delivered from the same state or province as your shipping address. Some areas require tax to be assessed on shipping and handling charges. We don't know the fulfillment location until after you place your order, so your checkout screen and order confirmation email may not include taxes.

Telephone, Postal Mail, Fax, or Email Orders

This store only accepts online orders. Orders cannot be placed by telephone, postal mail, email or Fax.

If you have issues using this website, your web browser might be outdated. We recommend using the most recent version of Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, or Safari.

Shipping and Handling Charges

When you check out, you can view the shipping and handling charges for your order. In the rare case that shipping and handling charges exceed the amount shown, we will notify you. The state or province may require tax to be applied to shipping and handling charges.

JOBY Canada only ships within Canada.

International Orders

Tax and duty fees may be charged by your country when your order arrives. Those additional charges are your responsibility. JOBY Canada only ships within Canada.

Canadian Standard Shipping Charges are as follows:

  • Orders up to 19.98: shipping charge $6.99
  • Orders over 19.98 up to 49.98: shipping charge: $7.99
  • Orders over 49.98 up to 99.98: shipping charge $10.49
  • Orders over 99.98 Minimum Charge of $6.99 up to $12.99


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